There are websites now up speficilly opened for hacked Xbox Live members, many claiming that their Live account has been hacked. To be honest I did not panic as I know people sometime use very simple passwords and sometime they fall for phishing sites so I thought as long as I'm careful, I should be ok.
Then, I hear about some experienced gamers that their account has been hacked!!!
Warning lights started to flash so I thought I better remove my credit card details from my account so at least they can't spend any more if they ever get into my account.
Checked my account settings in xbox.com and there it was, my card details and the remove link. Great I thought, simple, easy and quick. But nooooooo, got the message soon as I clicked remove to say that this card is associated with one of the services so you can't remove it as long as you use that service.
I was surprised to get this as all my Live is paid upfront and Autorenew is set to OFF!
So got in a chat with the support guy who just said to me no, you can't remove your card details even though you do not have any bills to pay! This got me totally pissed and I wished I was a lawyer so I can sue their ass for keeping my card details against my will.
In the end had to phone support and they agreed to remove my card details but stupidity does not end there. They still could not remove my card details as my latest subscription was paid using a credit card. What they did is, cancelled my account, reverted it to a silver account, and then emailed me the code to make for the months I already prepaid (minus 6 days). What a pain!
